Friday, February 1, 2013

Employment out of the Box


At a B-school gathering recently in New Delhi, a very well-known corporate leader pointed out that if people are under the impression that students passing out from the IITs and IIMs are going to build the nation, they are highly mistaken. Of course, these young learners represent the cream of our student community, but that’s not real India? A handful of these professionals, who stay back after all the brain drain is over, are hardly enough to manage all the enterprises we have? And, that’s precisely why so many B-schools have come up in the last five years or so? The nation needs more professionals, not just degree-holders, but those who will contribute to its growth.
Every year the IITs and IIMs are churning out intellectuals who are good at strategy and planning, but the actual implementation is done by management trainees and executives who are fresh out of the more than 800 odd business schools that have emerged all over the country. Organizations are constantly searching for an army of salespeople who can roam the streets and sell products and services. The demand is so huge that today’s Rocket Singhs are hopping from one job to the other, bargaining for more and more lucrative packages. Naturally, these young boys and girls are not too concerned about employment? Rather, they are more worried about their employability – the ability to switch jobs comfortably.
When the so-called recession hit us two years back, companies used it as an excuse to put their hiring processes on hold. Those in the banking sector, who were earlier known as the biggest recruiters in B-schools, stopped hiring in bulk from these institutions. Things have started improving, but the market clearly demonstrates that jobs are not long-lasting. That’s because targets are so unrealistic that many employees leave within the first one year of joining. The stress is too much for them to bear.
Coming back to real India, most of these B-schools have boys and girls who are neither born nor brought up in metros. But when they migrate to places like Delhi and Bangalore, looking for an opportunity to study in a professional institution, they probably don’t realize it that things are not going to be very smooth. Their dreams go for a toss when they realize that the plush air-conditioned offices in the heart of the cities are not meant for them. Welcome, my dear Rocket Singh, to the hard Indian market reality.
In such a scenario, there are two questions raised. One, what should a fresh MBA expect from the employment scenario? Two, how should Management teachers train their students to face the tough competitive work environment? To begin with, MBA aspirants must realize that besides sheer hard work, organizations expect them to be in sync with Indian socio-economic and cultural realities because Indian customers are starkly different from their global counterparts. Clearly linked to this is the answer to the second question. Management teachers must realize that the industry is looking for only skilled people – those who can effectively merge theory with practice. So if a firm is hiring a salesperson, it does so on the basis of what the candidate can do rather than what he or she has picked up from his /her books and lectures. In other words, companies are looking for high achievers who can sweat it out in the fields rather than armchair intellectuals who can simply attend boardroom meetings. If that is the scenario, are these 800 odd institutions doing anything to enhance the skills of their students?
It’s indeed an irony that while on one hand, companies are finding it difficult to get good skilled professionals, and on the other hand, although the recession seems to be over, bulk hirings have completely stopped. Even banks and insurance companies are not doing it. Organizations in the Fast Moving Consumer Goods (FMCG) category are hardly looking at fresh graduates. And, every time a company comes into a campus, all it seems to be interested in is to get in as many good salespeople as possible. Mainstream Finance or HR jobs are hardly available. Every company is looking for Rocket Singhs who are honest, dedicated and hard-working. So if Management teachers are not training their students to hard sell, they are probably not showing them the mirror.
Institutions that have understood the current employment scenario are utilizing their resources for skills-development. The more enterprising ones are looking at innovation, creativity and entrepreneurship more seriously. That’s because to beat the competition, one must come up with something different which is possible only through innovations and creativity. And, those who have the passion have the option of being their own boss. Entrepreneurship is, in fact, the key to our future. If Management teachers can motivate even a fraction of their students to start their own ventures, they will be making a great contribution to the development of the nation.
All said and done, in the present employment scenario, students and teachers must together try and make a difference. For this, both have to look out of the box. Last year, when the Indian Institute of Rural Management (IRMA) got its students placed faster that those at IIM Ahmedabad, it revealed a lot about the future. It told us in clear-cut terms that the niche sector is here to stay. Earlier unexplored areas like social sector management, corporate social responsibility and rural marketing will need good professionals to manage them effectively. Similarly, the expanding healthcare and education sector are also going to require competent MBAs. For all these professions, besides managerial skills, professionals need to be socially-sensitive. Hence, B-schools will have to adopt a new curriculum that will incorporate academic elements from humanities, social sciences, social entrepreneurship and cultural studies, including theatre and literature.  
Every one of us has the right to be properly employed. But for that we must plan properly. Teachers have a great role to play in this. Through continuous mentoring and counselling, students have to be shown the mirror and then trained to take up a fruitful career. Otherwise, we will soon be a nation of burnt-out individuals. We will lose the joys of enjoying life. Surely, we don’t want that.